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How to add / delete / modify a user or extension in my VoxSun portal?

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To add or remove an extension, please contact VoxSun's technical support. This way, we will ensure that an extension can be safely deleted without impacting the rest of your system or any logic that might depend on it.
If you wish to change the name of an extension, you can do so through the VoxSun phone system portal:
1. From the VoxSun phone system portal, click on "Users" on the side bar on the left.
2. In the user table, find the user for which you want to change the name and click on it.
3. Click on the "Edit User" icon.
4. Write in the first name of the user in the "First Name" field and the last name into "Last Name". You can also change the email address from this form, if required.
5. Click on the "OK" button to save.
6. Click on "Extensions" on the side bar on the left.
7. In the extensions table, find the extension for which you want to change the name and click on it.
8. Click on the "Edit Extension" icon.
9. Type in the person's full name in the "Label" field. This is the name that will be displayed on the user's phone.
10. Click on "Users" on the side bar on the left.
11. Click on the "SIP Devices" icon.
12. Click on the checkbox on the same row as the user for whom you just changed the name and then click on the "Regenerate Files" link at the top of the table.
The user's phone will show the new name as soon as it fetches its updated configuration from the system. This should normally take around 30 minutes, but you can also reboot your phone to perform this immediately.

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