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In Canada, the telecom space is highly regulated and only a few select companies can install their own cabling on utility poles.
To provide Internet access to as many clients as possible, both residential and commercial, VoxSun often uses a partner to bring the connection to the "last mile". The connection is then connected directly to VoxSun's network.
Your billing and network is still handled by VoxSun to provide you the best service.
Can you dispatch a technician in the event of a system failure and without charging me as my supplier does?
One of the reasons why VoxSun is able to offer competitive pricing to our clients is because the phone system is in the Cloud and can be managed remotely.
If any adjustment to your phone system is needed, our technicians are able to perform them remotely without needing to be on-site. If there is any hardware component that needs to be adjusted or fixed, our technicians are ready to assist you over the phone.
We do have on-site technicians available for cabling. To find the best pricing and solution options, please contact your account manager.
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